Ensures the safety and security of facility residents, staff and visitors; models pro-social adaptive behavior and demonstrates excellent verbal de-escalation techniques; Ensures staff members implement successful treatment techniques;

Positions at this level:

1. Supervises, trains, and evaluates Juvenile Rehabilitation Officer staff on an assigned shift in a juvenile rehabilitation institution or facility. Responsible for the safety and security of residents, staff, and visitors or transportation operations during a shift; or

2. In a statewide transportation unit, independently transports youth between juvenile rehabilitation institutions or facilities, courts, and private service providers, which may involve overnight travel or stays.

Supervises staff on an assigned shift; provides training; briefs staff; conducts staff evaluations;

Ensures staff are informed of significant behavioral conditions known about an individual and/or the group;

Checks for and provides shift coverage; coordinates with all units for other coverage when intermittent staff are not available; coordinates adjustment of schedules with supervisor to meet shortages; determines priority coverage for vacancies; prepares unit forms and writes in daily sheets;

Responsible for campus wide security operations during assigned shift; is responsible for radio base;

Conducts perimeter checks of doors, buildings, grounds, vehicles and equipment for safety and security; notes and logs problem areas and incidents.;

Reviews previous shift logs to identify potential problems; prepares reports regarding youth's progress, adjustments, and related matters.

Conducts bed checks and room searches; conducts hourly security calls; inspects rooms for cleanliness;

Notes incoming and outgoing of residents and tracks and coordinates security for their movement; maintains contact with unit and inside/outside gate staff;

Contacts Officer on Duty or Superintendent if restraints or use of self-defense chemical spray is used; directs staff to take action in emergent situations; assures security staff are given appropriate equipment;

Searches for absconders; assigns security staff to area of search; contacts OD and Superintendent; contacts appropriate law enforcement;

Coordinates internal searches; determines unit shut-down and lock-up;

Sorts and checks incoming mail for contraband; checks packages brought for youth on visitor’s day; checks for authorized visitors; monitors visitors;

Maintains logs; provides briefing to next shift supervisor;

Escorts and transports youth to appointments and activities on and off campus;

Escorts youth to initial evaluations; processes files and briefs the youth on the process;

Provides statewide transportation between facilities for youth; maintains records on assigned vehicle and is responsible for maintenance of vehicles;

Escorts visitors to hotels and records mileage, times and destination;

Performs other work as assigned.

Knowledge of: causes and treatment of juvenile legal system involved young people; human growth and adolescent development; state juvenile justice system; operating principles and treatment philosophy of a juvenile rehabilitation system; interagency procedures; state laws, regulations and administrative codes pertaining to juvenile legal system involved young people determinate sentencing; crisis intervention and processes and techniques of de-escalation of situations; work group supervision and facilitation of youths; management and supervisory theory and practices; case management; community resources; verbal and written communication; report writing; negotiation and mediation techniques; community networking; contract negotiation and writing.

Ability to: apply and implement juvenile rehabilitation system laws, policies, procedures and philosophy; interview and counsel youths; motivate youths and maintain organization; recognize and identify problems and needs of youths; assess crisis and problematic situations; remain calm, take control and de-escalate dangerous situations; gain confidence and trust of youths; use authority constructively; provide individual, group, and family counseling; direct and supervise groups; direct and supervise staff; manage and implement projects and programs; negotiate and write contracts; communicate clearly and effective verbally and in writing; network with groups, agencies and community; represent agency in a professional and positive manner.

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

High school graduation or GED equivalent

AND

Three years of relevant experience (full-time equivalency) in counseling, criminal justice, education, psychology, sociology, behavioral health, or social service.

OR

One year experience as a Juvenile Rehabilitation Officer 2.

A valid driver’s license is required for these positions.

New class adopted June 22, 2023, effective July 1, 2023.