Travel and Expense Management (TEMS)
TEMS is the system that state agencies use to manage travel reimbursement requests. Once a user is authorized by their agency administrator, they can complete and submit a travel reimbursement request directly through the system for processing. TEMS automatically forwards the request to the supervisor responsible for approval, then on to the fiscal office for review and payment. TEMS can be accessed through the state intranet or the internet.
Modifications to reimbursement request and attached trips can only be done in the Review tab. Once the reimbursement request is sent to batch, it is in read only format. If modifications need to be made to the reimbursement request when it is in the Batch tab, it must be sent back to the Review tab.
Each agency has their own process for granting or modifying access and roles in TEMS. Only users with the "Administrator" role can grant or modify user profiles in TEMS. OFM can assist an agency administrators with questions. To find your agency administrator or Help Desk go to: http://swfs.ofm.wa.gov/temshelp/.
Follow the below suggestions and if the issue continues, contact the OFM Help Desk at: HereToHelp@ofm.wa.gov.
1.) Ensure you are using Internet Explorer. TEMS only works properly with Internet Explorer.
2.) Delete your browsing history: Under Tools, Delete Browsing History, than Delete.
3.) Check Compatibility View Settings: Under Tools, Compatibility View Settings, Websites you've added to Compatibility View add: wa.gov
4.) Close your browser and log back into TEMS.
This usually indicates that someone was in the batch and closed by using the "X" instead of exiting out properly and it is now locked. Wait 30 to 60 minutes and try again. It should unlock after that time. If not, please contact the OFM Help Desk at: HereToHelp@ofm.wa.gov.
Use the “Forgot password” link at the Logon screen for TEMS. If you do not receive an email with a temporary password, contact your agency administrator and ask them to check your email address in your TEMS profile.