Positions in this series are involved in design, maintenance, and administration of digital user interfaces, User Centered Design best practices including usability testing and internal-facing intranet or external-facing internet web content. Focus of the work is website layout, content and brand management, UI/UX design, navigation and search fundamentals, and ongoing functionality administration.

Under general supervision, provides routine website layout and ongoing content and functionality administration. Positions perform work of graduated complexity following specific and established procedures and guidelines for website layout, branding, usability, navigation, and visual appearance of a website(s).

Constructs aspects of the website by applying defined style sheets, web components, website authoring/layout tools and content management system;

Collaborates with business and technical staff in applying established visual standards and branding to the design of the organization’s web applications;

Troubleshoots, researches and resolves basic website issues and incident tickets;

Applies state and federal accessibility and customer requirements in the design and maintenance of websites, tests website for accessibility issues and makes routine adjustments;

Monitors web content for compliance with brand and style guidelines; consistent use of modules and navigation elements, optimized photos and graphic elements and search fundamentals;

Provides training and guidance to staff or customers on website policies, posting standards, and approval process for publishing;

Converts design mockups to HTML or constructs in content management system using predefined modules and styles;

Maintains content on organization website(s) and social media account(s); responds to posting requests/changes/edits, reviews and publishes content;

Applies software updates and maintains website documentation and URL registrations;

Performs other duties as required.

Knowledge of: Computer software and programming language programs used to support and design web resources such as, Dream Weaver, SharePoint, HTML, CSS, Adobe, analytics tools; User Centered Design, state and federal accessibility standards and guidelines; website layout techniques and methods, cultural diversity; responsive/adaptive design for mobile devices, online marketing; social media promotion and management.

Ability to: work cooperatively with staff and co-workers; express technical ideas clearly to non-technical audiences; analyze and interpret data; understand cultural diversity and how it applies to online communication.

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

AA degree in Communication, Media, Graphic Arts, or IT with web design coursework.

OR

One year of experience in web design.

Establishment; adopted June 22, 2023, effective July 1, 2023.