Positions allocated to this level regularly assign, instruct, and check the work of others and independently oversee and perform mail services including sorting, processing, delivering, and collecting mail, and operating mail management system.  Incumbents typically interpret department and institutional rules and regulations concerning mail operations, resolve complex customer problems, recommend cost effective mailing methods, and address other special or complex mailing requirements and needs.

Directs the work of lower-level staff and assures mail quality control standards are met;

Schedules and organizes work for mailing services personnel; assigns delivery routes;

Oversees mail routes and delivery stops and recommends route changes;

Operates, maintains, and troubleshoots complex multi-station inserting equipment including intelligent, integrated technology mail equipment;

Delivers, collects and processes mail and loads and unloads vehicles;

Maintains production records; produces periodic reports;

Updates mail equipment hardware/software per internal guidelines;

Delivers library, building and office supplies, laboratory specimens, audio-visual equipment, tapes, books, U.S. and campus mail, and motor pool vehicles; 

May make daily deliveries and pickups to off-site locations.

Knowledge of:  mail handling, sorting and delivery techniques; operation of delivery van, station wagon and passenger vehicles; State motor vehicle laws; rules pertaining to State vehicles and related equipment; emergency servicing and/or repair of vehicles. 

Ability to:  physically handle, sort and deliver mail, parcels and packages which may involve lifting and bundling; operate and perform emergency service to vehicles used in this employment; use judgment in safeguarding the transport and delivery of valuables; maintain suitable appearance consistent with the duties of this employment; maintain courteous and effective relationship with mail service users and the general public.

There may be instances where individual positions must have additional licenses or certification.  It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Positions typically require high school graduation or equivalent, possession of a valid unrestricted motor vehicle operator’s license, and two years of experience rating, sorting and distributing mail.