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State of Washington Classified Job Specification

COMMUNICATIONS CONSULTANT 2

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COMMUNICATIONS CONSULTANT 2
197J
Category: Information Services

Definition

Positions at this level work independently and under general supervision.  Duties include performing original writing and/or editing assignments in the development and preparation of communication materials.  Positions consult with clients and provide recommendations on things such as determining the most appropriate methods and techniques of designing and producing materials targeted toward a specific audience.  Positions have increased responsibility in monitoring and expediting progress during production and ensuring conformity to standards of style and quality.  Positions bring unusual problems or issues to higher-level staff with possible options or solutions.

Typical Work

Gathers background information by research and personal interviews and writes a variety of material such as newsletters, brochures, publicity releases (such as radio, TV, and newspapers), proposals, speeches, general policy manuals, specific procedural directives, training and technical publications;  

Edits copy for a wide variety of work submitted for printing; reviews copy for correctness, clarity and form of presentation; confers with departments regarding discrepancies or errors; rewrites material as necessary; 

Advises departments regarding alternatives available in the selection of materials, methods of copy preparation and other specifications that can favorably influence the cost or quality of the final product; 

Reviews and corrects proofs provided by printer during each production phase;

Serves as liaison between client, publication and production personnel to arrange for distribution of communication materials; 

Answers inquiries from public by letter or telephone; advises representatives of other agencies on public information problems;

Assists higher level communications staff in the design and development of branding for organization web applications;

Sets up and modifies Cascading Style Sheets (CCS);

Facilitates planning meetings with content experts and communications managers to upload content for new or significantly revised websites and provide feedback; 

Uses knowledge of HTML, iQuery and JavaScript to develop/create web pages as needed and make changes to existing web pages;  uses Adobe Acrobat, Adobe Illustrator, and Adobe Photo Shop to manipulate and optimize graphics and PDF’s in organization’s websites;

Reviews and proofreads website content for accuracy and comprehension; provides feedback to create web-friendly content;

May monitor and respond to communications related web and social media work orders;

May respond to time critical work orders such as amber alerts and media releases;

May supervise lower level staff;

Performs other duties as required.

Legal Requirement(s)

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position. 

Desirable Qualifications

Positions typically require a Bachelor’s degree in English, communications, journalism, humanities, public relations, or related field and one year of writing/editing experience; or equivalent education/experience.

Class Specification History

New class effective January 1, 2006; Communications Consultant 2 (replaces 3756 Editor II – Research Publications, 3771 Editor II – Publications, 3775 Information Specialist II, 26270 Technical Writer, 26300 Public Information Officer 1).
Revised typical work, adopted June 13, 2019; effective July 1, 2019.

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