Provides support and direct assistance to clients with significant disabilities. Provides a limited scope of services to a small caseload of clients referred by Vocational Rehabilitation Counselors (VCR) such as: vocational services, calculation of benefits analysis, job readiness preparation, and/or job search assistance, and makes recommendations regarding the vocational rehabilitation needs of individuals with disabilities.

For the Division of Vocational Rehabilitation (DVR), this class is distinguished from the Rehabilitation Technician 1 by having limited case management responsibilities involving direct service delivery to referred clients. Under general supervision and with the guidance and approval of a Vocational Rehabilitation Counselor or supervisory staff, the Rehabilitation Technician 2 performs limited case management responsibilities with referred customers by assisting referred customers in either:

1) assisting clients in conducting self-directed job searches including resume development, identifying and applying for job openings, and practicing for job interviews; in collaboration with WorkSource Business Services Teams, conducting outreach and providing information to employers who recruit and/or hire DVR clients; or

2) calculating how clients’ Social Security Disability Insurance (SSDI) and/or Supplemental Security Income (SSI) benefits will be affected by earned income when the individual goes to work; providing a standardized written benefits analysis report to the Vocational Rehabilitation Counselor and client that shows the results of this calculation, which the VRC uses to provide VR counseling to the client on their choice of employment and salary goals, hours of work, as well as other key vocational decisions.

Cases are limited in number.

For the Department of Services for the Blind, this class is distinguished from the Rehabilitation Technician 1 by often making independent judgments and applying knowledge of agency vocational rehabilitation and independent living processes, administrative policies and “good practices” in performing direct services and administrative support functions necessary for the successful vocational rehabilitation and increased independence of agency participants. The Rehabilitation Technician 2 may be given responsibility for a small caseload of participants within the vocational rehabilitation process.

Bachelor’s degree in Rehabilitation Counseling,

Bachelor’s degree with 18-quarter credit hours vocational rehabilitation-related subjects. Direct customer services experience in a vocational rehabilitation program will substitute year-for-year, for the bachelor’s degree, but not for the 18-quarter credit of vocational rehabilitation related subjects.

Note: Four years’ experience as a Rehabilitation Technician 1 will substitute for the bachelor’s degree.

New class adopted October 10, 2003
Revise class and class code and general revision, adopted May 10, 2007, effective July 1, 2007; formerly 37081
Revise class. revises typical work, desirable qualifications, changed June 20, 2007, effective July 1, 2007.
Revised definition, distinguishing characteristics and desirable qualification; adopted February 8, 2018; effective February 9, 2018.
Revise class. Revised distinguishing characteristics and salary, adopted 06/13/2019, effective 07/01/2019.
Revised definition, distinguishing characteristics, typical work and desirable qualifications adopted 6/22/2023, effective 7/1/2023.
Correction of error: Revised definition and distinguishing characteristics adopted August 10, 2023 and effective August 11, 2023.