Successful mobility strategies can yield important results for Washingtonians, the state, individual agencies and employees. Mobile workplace policies are proven business strategies that have the potential to reduce facility and turnover costs, support continuity of operations and diversity, increase employee engagement, wellness and productivity, attract and retain employees and improve sustainability by reducing carbon emissions. Mobility allows employees to shift between different modes of work, regardless of their location, to maximize productivity.
Training is a critical component of ensuring teams can work effectively while participating in mobile work arrangements. This online training module for supervisors provides guidance and tips for managing a mobile workforce:
Consider experiments and pilots as part of the training process—a type of “learning by doing." If you are providing new IT tools to support mobility, reach out to your program IT support to find training options related to accessing files remotely and deploying collaboration tools such as Skype for Business.
We review the top 15 most common myths and misconcetions about mobility:
This checklist and employee self-assessment tool helps agencies provide more comprehensive and accurate data on position suitability and employee participation for mobile working:
Flexible work options – policy examples
Flexible work options are not one-size-fits-all. Most organizations can offer many of their employees some degree of flexibility, although what that looks like will vary by the type of work, employee and business needs. Here are policy examples:
- Large agency policy example – Dept. of Social and Health Services [PDF]
- Medium agency policy example – Dept. of Health [PDF]
- Small agency policy example – Commission for Pacific and Asian Americans [PDF]
Using technology to support a mobile workforce will allow us to be more adaptive and responsive to customers. WaTech offers many services to help agencies create an environment that supports a mobile workforce:
Steps to successfully manage mobile employees
Similar to in-office workers, successful mobile employees require clear expectations, frequent check-ins and constructive feedback. Here are some high-level steps to follow to manage a more mobile workforce: