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Chapter 16 - Client Service Contracts |
| 16.10 | General Policies for Client Service Contracting |
| 16.10.10 | Authority for these policies | July 1, 2007 |
| 16.10.15 | Special definitions | July 1, 2007 |
| 16.10.20 | Who is a client? | July 1, 2007 |
| 16.10.25 | Contractor procurement | July 1, 2007 |
| 16.10.30 | Screening contractor qualifications | July 1, 2007 |
| 16.10.40 | Training on client service contracts | July 1, 2007 |
| 16.10.50 | Annual contract procedures report | July 1, 2007 |
| 16.10.55 | Risk-based audits | July 1, 2007 |
| 16.10.60 | Audits and investigative findings | July 1, 2007 |
| 16.10.65 | Account codes for client service contracts | July 1, 2007 |
| 16.10.70 | Standards of ethics and conduct | July 1, 2007 |
| 16.20 | Client Service Contracts - Contract Award, Management, and Monitoring |
| 16.20.05 | Purpose of this policy | July 1, 2007 |
| 16.20.10 | Contract negotiations | July 1, 2007 |
| 16.20.15 | Formalizing client service contracts | July 1, 2007 |
| 16.20.20 | Performance measures and outcomes | July 1, 2007 |
| 16.20.25 | Performance-based contracts | July 1, 2007 |
| 16.20.30 | Fiscal considerations and payment methods | July 1, 2007 |
| 16.20.35 | Liability insurance | July 1, 2007 |
| 16.20.40 | Industrial insurance | July 1, 2007 |
| 16.20.45 | Risk assessment approach to contracting | July 1, 2007 |
| 16.20.50 | Contract management policies | July 1, 2007 |
| 16.20.55 | Managing and monitoring contracts | July 1, 2007 |
| 16.20.60 | Executing amendments to existing client service contracts | July 1, 2007 |
| 16.20.65 | Correction action | July 1, 2007 |
| 16.20.70 | Contract disputes | July 1, 2007 |
| 16.20.75 | Contract remedies and sanctions | July 1, 2007 |
| 16.20.80 | Contract termination | July 1, 2007 |
| 16.20.85 | Review and implement contractor's final product | July 1, 2007 |
| 16.20.90 | Evaluate contractor's performance | July 1, 2007 |
| 16.20.95 | Documenting the contract file | July 1, 2007 |
| 16.20.98 | Auditing contracts | July 1, 2007 |