STATEWIDE VENDOR REGISTRATION Frequently Asked Questions
Q. - What is a direct deposit payment?
A. - Direct deposit is a method of payment where your funds are deposited directly into your bank account. No paper check is issued.
Q. - How do I sign up for direct deposit payments?
A. - You will need to complete the Statewide Vendor Registration Form and Form W-9/Request for Taxpayer Identification and Certification and mail them directly to OFM. If the forms are completed correctly, OFM will set up your record within two business days. OFM will then request verification of the bank account information from your financial institution. This verification takes approximately two weeks. When the verification has been completed, you can then be paid by direct deposit.
Q. - Do I need any special software to receive direct deposit payments?
A. - No. All you need is a valid account at any United States bank or credit union that participates in direct deposit.
Q. - What format is used to transmit the direct deposit payment?
A. - The State of Washington currently makes direct deposit payments using the CCD (Cash Concentration or Disbursement) format.
Q. - How will I know that I have received a direct deposit payment?
A. - You will receive a direct deposit notification, either by email or U.S. mail, detailing the paying agency, all invoice/account numbers, the dollar amounts in each day's deposits, and the date of deposit. Notification is mailed two days before the deposit is made.
Q. - Will my bank notify me that I have received a direct deposit payment?
A. - Each bank has its own internal procedures. Please contact your bank to find out its process.
Q. - How soon will the direct deposit be in my account?
A. - The funds become available three business days after the payment has been processed by the paying agency. For example, if a payment is processed on a Monday, the funds will be available on Thursday.
Q. - Is my bank account information secure?
A. - Yes. OFM has only a few designated staff who have access to update and read vendor bank account information. Bank account information is not shown to agency users.
Q. - How soon will the direct deposit be in my account?
A. - The funds become available three business days after the payment has been processed by the paying agency. For example, if a payment is processed on a Monday, the funds will be available on Thursday.
Q. - Is my other personal information secure (i.e., TIN, social security number, phone number, etc.)?
A. - Refer to our privacy notice on page two of the Statewide Vendor Registration Form.
Q. - How do I notify the State of changes to my account (i.e., bank account information, business name, taxpayer identification number (TIN), business type, etc.)?
A. - To update your account, call the Vendor Help Desk at (360) 664-7779 or send an email to vendorhelpdesk@ofm.wa.gov for instructions.
Q. - Who do I contact if I have additional questions?
A. - You can contact the Vendor Help Desk at (360) 664-7779 or send an email to vendorhelpdesk@ofm.wa.gov.
